{"id":2887,"date":"2021-05-17T08:05:44","date_gmt":"2021-05-17T08:05:44","guid":{"rendered":"https:\/\/www.colido.com\/?page_id=2887"},"modified":"2021-05-17T09:39:31","modified_gmt":"2021-05-17T09:39:31","slug":"troubleshooting-faq","status":"publish","type":"page","link":"https:\/\/www.colido.com\/fr\/troubleshooting-faq\/","title":{"rendered":"Troubleshooting FAQ"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to fix the clogged nozzle?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Refer to chapter 6.5.1 in user manual, once the nozzle reached the setting temperature, please press the printer head arm and at the same time pull on the filament to extract it from the nozzle.
2. Refer to the label on the printer, clear the nozzle using longer Allen Key in the accessory.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe filament cannot come out from the nozzle during printing?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. The platform maybe too close to the nozzle tip, which will prevent the filament extruding from the nozzle. Please select \u201cPrepare\u201d-\u201cPlatform Location\u201d of LCD screen to calibrate the platform. (refer to chapter 6.2 in user manual)
2. Remove the filament from the printer head (refer to chapter 6.5.1 in user manual), cut the filament tip flat and re-load it into the printer head. Make sure that the filament is properly inserted into the nozzle receiving port. (refer to chapter 5.8 in user manual)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe filament cannot be load into the printer head?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Cut the filament to make sure that it is straight and does not curl. Then press the printer head arm and re-load the filament to the printer head. (refer to chapter 5.8 in user manual)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe printer makes a clicking noise when printing?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. The filament is not properly inserted into the nozzle . Please unload the filament, cut the end of the filament flat and re-load into the printer head. (refer to chapter 5.8)
2. It maybe a short length of the filament blocked in the nozzle from the last time it printed. Refer to chapter 6.5.1 in user manual, heat the nozzle and push the blocked filament into the nozzle tip by loading new filament, the blocked filament will be melted out<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe filament cannot be removed from the printer head?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Check if the nozzle actual temperature reach the setting temperature;
2. Refer to chapter 6.5.1 in user manual, when the nozzle actual temperature reach the setting temperature, press he printer head arm and push a bit filament into the nozzle, then pull the filament out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe printed sample stick to the platform too tight and cannot be removed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Please wait a few minutes for the platform and the printed samples cooldown, then remove the printed sample.
2. If the printed samples still stick to the platform tightly, please carefully remove it using a thin sheet of metal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe printed object cannot stick to the platform?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Make the temperature setting correct. PLA, nozzle temperature is 205\u2103, platform temperature is 70\u2103; ABS: nozzle temperature is 220\u2103, platform temperature is 110\u2103. Make sure the selected setting is matched with the material you are using.
2. Re-calibrate the platform to meet \u201ccalibration standard condition\u201d (The test sheet must be lay down flat in the platform and the test sheet must be touching the nozzle tip).
3. Make sure there is no dust, oil or damage coating on the platform. If yes, please clean up or replace the platform.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe printer cannot read the files on SD card?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Turn off the printer and turn on again the printer.
2. If the printer still cannot read the file, please check if the files saved in SD card in .GCO format. If the file is not .GCO format, please convert it to .GCO format through Repetier-Host software. (refer to chapter 7.3 in user manual)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLCD panel screen show \u201cTest1.gco file not find check the card\u201d and the printer cannot start to print with SD Card?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Please double check if the SD card insert into the SD card slot well. If not, please re-insert.
2. The screen show the message though the SD card inserted into the slot, please check if the \u201cTest1.gco\u201d file really stored in SD card. If not, please contact with after-sales service at 3Dsupport@utec.com.mo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tNeed stop during printing?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Push the knob beside LCD panel and rotate it to select \u201cStop print\u201d. After the nozzle stop working, rotate the knob to select \u201cPrepare\u201d and push the knob to confirm. Then rotate the knob to select \u201cAuto Home\u201d.
NOTE: Please be more patient after selecting \u201cStop print\u201d, the printer need ~30s to buffer.
2. If the printing still not stop after above, please turn off the printer, wait ~10s and turn it back on. Then push the knob and select \u201cPrepare\u201d-\u201cAuto Home\u201d so the printer head go to initial position.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDownload files from 3D model website cannot be printed well?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Refer to chapter 7.2 & 7.3 in user manual, re-setup Repetier-Host and select correct filament material to print.
2. The printed object will have different printing effect with different filament material. For example, if the object cannot be printed well with ABS filament, you can test to print with PLA filament.
3. Check if the object shape is closed drawing, if it need scale up\/down, rotating, adding supporter, etc to meet FDM process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRepetier-Host software cannot connect to 3D printer though the software installed correctly?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Refer to chapter 5.10 in user manual, ensure the printer connect to computer with cable and turn on;
2. Refer to chapter 7.2 in user manual, ensure the selection of COM port in printer setting is right.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe printed object easy to warp when printing?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Adjust the butterfly nut to have the nozzle tip more close to the platform.
2. The contact area of the object to the platform is too small, use Repetier software to add brim before slicing: Click\u201cConfigure\u201d- \u201cBrim\u201d, change the default setting\u201c0\u201dto \u201c5~6mm\u201d.
3. Add the nozzle temperature higher 5~10\u2103.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe STL file cannot be sliced to gco file in Repeiter software?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When load STL file to Repetier software, the object will show all red color in the 3D view window, it means that the file can be sliced.
1. If the object show some red and some green, it mean the object has unclosed line or surface and cannot be sliced. For the small problem, Repetier can auto diagnose through clicking\u201cDeep Analysis\u201din \u201cObject Analysis\u201d. If It still cannot be fixed by Repetier, please repair the object file in 3D designer.
2. If the object show blue, it means the object is not in the printing area or exceed the printing area, please click \u201c \u201dplace in the middle and \u201c \u201dlay down or scale down.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

How to fix the clogged nozzle? 1. Refer to chapter 6.5.1 in user manual, once the nozzle reached the setting temperature, please press the printer head arm and at the same time pull on the filament to extract it from the nozzle. 2. Refer to the label on the printer, clear the nozzle using longer …<\/p>\n

Troubleshooting FAQ<\/span> Lire la suite\u00a0\u00bb<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2887","page","type-page","status-publish","hentry"],"yoast_head":"\nTroubleshooting FAQ - CoLiDo 3D Printer Official Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.colido.com\/fr\/troubleshooting-faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting FAQ - CoLiDo 3D Printer Official Website\" \/>\n<meta property=\"og:description\" content=\"How to fix the clogged nozzle? 1. Refer to chapter 6.5.1 in user manual, once the nozzle reached the setting temperature, please press the printer head arm and at the same time pull on the filament to extract it from the nozzle. 2. 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