We ship items out as soon as possible, but this will not always be the same day as your order. If we anticipate a longer lead time, we will let you know by email or by phone. If you have any specific questions about the lead time, please send us this inquiry form with your questions.
You will receive an order confirmation email immediately after you place the order. Once the delivery is arranged, we will send you the shipment notification and tracking information by email. In case you have not received the order confirmation, please check your spam email folder or contact with us. It is important because if you could not receive the confirmation email you could not receive the shipment notification and tracking information as well.
CoLiDo does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs, and have an idea of what the additional cost will be.